ATRO Parts Warranty (Domestic)

ATRO Domestic Warranty Policy

We’re so confident in the engineering, design, and quality of our products, that we back almost all of them with the industry’s best warranty.

To file a warranty claim:

The ATRO warranty is void if the product condition indicates overloading or improper application.

1. Please call ATRO customer service for approval and to obtain an RMA#.
    Customer Support: 800-325-6114
    Email: warrantyclaim@atrobushing.com
2. Complete the ATRO Warranty Claim form. Click here to download.
3. Take photos of the product in question showing the concerns or worn areas of the parts.
4. Email the completed Warranty Claim Form and photos to warrantyclaim@atrobushing.com.
5. ATRO will review the warranty claim and photos in a timely manner and respond with one of the following:
   1. Instructions to return the product freight prepaid for review to ATRO to:
      • ATRO, LLC
      • 6 Bolte Lane, St. Clair MO 63077
      • ATTN: Warranty, freight prepaid, for inspection.
      • Please write the RMA number boldly on the outside of the container.
      • Return the product within 30 days along with Please reference the RMA#. The RMA will expire in 30 days
   2. A request for additional information like a copy of the invoice or work order of the original installation to confirm the date of installation and ATRO products installed, or other information as needed.
   3. A credit memo number which indicates that ATRO has everything needed to complete the warranty process and return of the product will not be necessary.